There are many of us that have, do, or quite possibly will enter into a workforce that requires a certain responsibility of work done. This could be a factory line, store employee, accountant, salesman – or any number of work types. An expectation of output is required in order to call the work day successful, or in order to say that the company has been hitting the numbers needed to say it will be profitable. But for those of us on the ground, the workforce behind it all, what if the work day could look a little differently? What if Trust was the new standard?
Trust comes from a place of upper management loosening the reigns a little on those that they oversee. This requires leadership of a certain caliber, to understand that too many hands-on tactics can actually ruin the worker that is so desperately being pressured to perform. Anyone can bark orders or always be present to make sure things are done to the boss’ liking. But those of us that can trust the people they oversee, they are the ones that will see results that far surpass those that cannot let go.
Trust starts with empathy. Empathy can go a long way when it comes to the people you oversee. Realizing that the individuals around you are not machines, and that life happens to them too will change a whole lot about who you can treat them. But the only way to have empathy is to listen. I mean really hear them out. Sure, complaints about the job are always a “thing” in any work environment, but those that speak from the heart will show you a path to empathy that you might have never known about otherwise.
Of course, in order to make any of this work, it has to be actionable. There needs to be a reaction to the words being heard. We can’t simply say “so sorry that’s happening…good luck to you!” This will only end up bad for the listeners. When employees present cases of how they feel things can change for the better, or struggles they are having on the job, it might be time to consider doing something that changes their tune.
Employees that now suddenly feel heard and cared about, tend to represent themselves with pride instead of showing up because they have to punch the clock. Being a boss (on any level) can and will have challenges, but they will get easier when you see a group of employees that actually want to be there. And just for the company – now they want to be there for each other! Imagine that. Coming into work because you actually cared about the man or woman beside you. Because working wasn’t working for the company anymore, it was working for the team, or family you are now suddenly apart of.
So for all the leaders out there, and you know who you are. Perhaps it’s time to take another look at who you are trying to lead. Do you listen to them? Do you do your best to help them? OR are you just cracking the whip because you think that this is how results are made? I hope this quick blog has changed your mind on that or at least made you curious to see for yourself…
These are my thoughts for the day.